Refund and Returns Policy

At Ridx Holidays, we strive to provide exceptional service and unforgettable travel experiences. We understand that circumstances may arise that require changes to your plans, and we are committed to offering fair and transparent refund policies.

Booking Cancellations

If you need to cancel your booking for any reason, please notify us as soon as possible. Our cancellation policy varies depending on the type of booking and the specific terms and conditions associated with your reservation.

Refund Eligibility

Refund eligibility is determined based on the following factors:

1. Cancellation Timing: The timing of your cancellation may affect your eligibility for a refund. In general, earlier cancellations are more likely to result in a full or partial refund.
2. Type of Booking: Different types of bookings may have different refund policies. Please refer to the terms and conditions provided at the time of booking for specific details.
3. Third-party Services: Some components of your booking, such as flights or accommodations, may be subject to the refund policies of third-party providers. We will do our best to facilitate refunds in accordance with their policies.

Refund Process

If you are eligible for a refund, we will process it as quickly as possible using the original payment method. Please note that refund processing times may vary depending on your financial institution.

Non-Refundable Fees

Certain fees, such as administrative fees or non-refundable deposits, may be non-refundable regardless of the reason for cancellation. Please review your booking details carefully for information about any non-refundable fees.

Contact Us

If you have any questions or concerns about our refund policy, please don’t hesitate to contact us. Our team is here to assist you and ensure that your experience with Ridx Holidays is as smooth and enjoyable as possible.

Policy Updates

Ridx Holidays reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.